Why Get a Second Opinion?

As medicine becomes more specialized, it can be hard for any one doctor to be aware of all the latest information about diagnosing and treating complex diseases. In major teaching medical centers, a team approach is frequently used for patients with complex diseases. This approach lets specialists in different medical fields work together to find the most effective treatment plan for each patient. The second opinion service through WorldCare allows you and your doctor to take advantage of this approach, by giving you and your doctor a confirmation or change of the original diagnosis and treatment suggestions. This includes other treatments or therapies, based on the latest research from experts at these institutions.

An independent study of 200 cases found that a WorldCare Second Opinion changed the diagnosis in 15% of cases and altered the treatment plan in 70% of cases*.

Top 10 Benefits of a Second Opinion service through WorldCare

  1. Confidence: Experts from top hospitals give opinions tailored to YOUR specific needs.
  2. Easy Access: You may use the service whenever you need it, without a referral by phone at 1-800-875-1264. Opinions are delivered to you without the aggravation of setting up visits or travelling.
  3. Prompt Response: A routine response of four working days once complete medical information is received. Urgent cases can be done within hours.
  4. Independent advice: The most experienced medical experts in each field give advice that is timely and unbiased - based on the latest findings at leading hospitals.
  5. Privacy: WorldCare has strict quality control procedures to safeguard member privacy, consistent with North American privacy guidelines and legislation.
  6. Easy Follow-up: Medical records and opinions are stored in our secure database to assist follow-up or for future consultations.
  7. Physician Interaction: Audio conferencing between your doctor and the consulting expert to discuss the case is available.
  8. Strengthen local doctor-patient bond: Maintain the comfort and ease of your relationship with your local doctor, working together to ensure the right diagnosis and the best treatment.
  9. Enhance Quality of Care: Ensure that you get the treatment with the best chance of success as quickly as possible.
  10. Case Management: Assistance throughout the process from a WorldCare case manager, who coordinates the collection of your medical records, the processing of your Second Opinion, and the delivery of the Consultation Report to you and your physician.

To discuss getting a second opinion from WorldCare, please call Health Service Navigator toll free at 1-800-875-1264


* Arthur Andersen study, June 12, 2000

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