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Overview of Second Opinion Services

As a Manulife group benefits plan member, your Health Service Navigator provides you and your eligible family members with access to a second opinion service. This service offers “world-class” medical second opinions from doctors at top hospitals in the United States through our service provider, WorldCare. To discuss getting a second opinion from WorldCare, please call Health Service Navigator toll-free at 1-800-875-1264.

For more information about your WorldCare’s second opinion service, select a topic below:

About the Second Opinion Service

You can have confidence knowing that a team of leading physicians is available to provide you with a personalized review of your health issue and provide recommendations. Learn More »

Why Get a Second Opinion

As medicine becomes more specialized, it can be hard for any one doctor to be aware of all the latest information about diagnosing and treating complex diseases. Learn More »

How the Second Opinion Service Works

Have diagnoses and treatment plans evaluated confidentially and securely by world class physician specialists – all without having to leave home. Learn More »

How to Initiate your Second Opinion

To discuss getting a second opinion from WorldCare, please call Health Service Navigator toll free at 1-800-875-1264. Learn More »

Covered Conditions

Health Service Navigator allows you to access a second opinion for a number of serious conditions and treatments. Learn More »

Second Opinion Provider Hospitals

The WorldCare ConsortiumSM is a network of some of the top medical centers in North America, with over 11,000 doctors. Learn More »

Frequently Asked Questions

Find answers to some of the most frequently asked questions about the WorldCare second opinion service. Learn More »

Need Help?
For personal assistance, contact a Health Information Specialist.
1-800-875-1264Monday to Friday — 8 a.m. to 8 p.m.
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