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Contact Us – Plan Members

460 Richmond Street West, Box 100
Toronto, ON
M5V 1Y1

Health Service Navigator

If your plan includes access to Health Service Navigator, for assistance please call: 1-800-875-1264

If you are unsure if your plan includes this service, contact your Plan Administrator or the Group Benefits Customer Service Centre for more information.

Group Benefits

Have a question about your plan, a claim, or another group benefits product?

• Contact your Plan Administrator; or
• If your plan includes plan member access to the Group Benefits Customer Service Centre, please call us; or
• If your plan includes plan member access to the secure part of the Plan Member Site, please log-in first and e-mail your question directly from the secure part of the site

Group Benefits Customer Service Centre: 1-800-268-6195 between 8:00 am to 8:00 pm EST

If you are a Plan Sponsor, Plan Administrator or Plan Advisor interested in learning more about Health Service Navigator, please contact your local office:

Alberta
Atlantic (Nova Scotia)
British Columbia
Manitoba & Saskatchewan
Ontario
Quebec