Pharmacy savings search

Find out where you can get your prescriptions for less

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My Drug plan

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Available balances

Check to see what’s available to you

Dental balances

Paramedical balances

Vision balances

Health Reimbursement Account balance

Benefits booklet

An overview of your benefits coverage

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Benefits card

View or print your benefits card

My benefits card

Extended health care details

EHC coverage details

Dental coverage details

Dental coverage details

Drug coverage details

Drug coverage details

Coordination of benefits

How it works

CLHIA guidelines for consumers

How to update COB

Benefits summary

Personal coverage overview

Submit a claim

Submit your claim for reimbursement

Submit a health or dental claim

Submit a disability claim

Claim forms

Available balances

Check to see what’s available to you

Dental balances

Paramedical balances

Vision balances

Health Reimbursement Account balance

Banking information

Provide your information for direct deposit

Update banking information

Claims history

Your claims history is available for your reference

Search my claims

Online claims status

Health claims

Dental claims

Health Reimbursement Account

Find an electronic letter

Glossary

Detailed descriptions of common benefits terms

Get a definition

Administration forms

Forms to update your information

Find a form

Claim forms

Forms to submit a claim

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Plan member brochures

Information about products and services

View all brochures

Health Service Navigator®

This innovative service provides you with access to an integrated, comprehensive health navigation tool and a “world-class” medical second opinion service. Health Service Navigator® is designed to support you when you are facing a health event – critical, chronic or episodic.

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Health eLinks®

Health eLinks® offers direct access to high-quality information from a credible source. Powered by MediResource Inc., a leading provider of interactive health information, tools and technology Health eLinks connects you to tools that can help you understand and improve your overall health and wellness.

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Resilience®

Resilience® a full service employee and family assistance program that offers more than a traditional short­-term counselling model and features targeted depression care response, as well as Plan Smart and Career Smart Services which provides you with specialized support for every day challenges and life transitions.

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Banking information

Provide your information for direct deposit

Update banking information

Personal information

Edit personal information

Benefits card

View or print your benefits card

My benefits card

Address

Your address currently on file

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Personal verification questions

Change personal verification questions

Password

Change password

Email

Your email currently on file

Update

Coordination of benefits

How it works

CLHIA guidelines for consumers

How to update COB

Beneficiaries

View beneficiaries

Email us

Send an email securely to our customer service centre

Send a note

Send documents

Send forms or documents securely to Manulife

Send documents

Call us

You can get through to a customer service representative or take advantage of our self-service interactive voice response (IVR) capabilities by calling 1-800-268-6195.
Representatives are available Monday to Friday, from 8:00AM to 8:00PM EST.