This innovative service provides you with access to an integrated, comprehensive health navigation tool and a “world-class” medical second opinion service. Health Service Navigator® is designed to support you when you are facing a health event – critical, chronic or episodic.
Health eLinks® offers direct access to high-quality information from a credible source. Powered by MediResource Inc., a leading provider of interactive health information, tools and technology Health eLinks connects you to tools that can help you understand and improve your overall health and wellness.
Resilience® a full service employee and family assistance program that offers more than a traditional short-term counselling model and features targeted depression care response, as well as Plan Smart and Career Smart Services which provides you with specialized support for every day challenges and life transitions.
You can get through to a customer service representative or take advantage of our self-service interactive voice response (IVR) capabilities by calling 1-800-268-6195. Representatives are available Monday to Friday, from 8:00AM to 8:00PM EST.
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Send documents
Send your documents to Manulife
Use this feature to send your documents securely to Manulife. For timely processing of your request, please ensure that the appropriate category for your document is selected.
1) What is "Send documents"?
"Send documents" is a secure site feature available for users to send information to Manulife.
2) What are file categories?
When submitting a file, you will need to select a file category from the dropdown menu. This allows Manulife to know what information you are sending so it can be directed to the appropriate area.
3) What file extensions are accepted?
Manulife accepts the following file types:
.txt, .pdf, images (.jpg, .jpeg, .jpe, .jfif, .bmp, .dib, .png, .snag, .tif, .tiff, etc)
4) Is there a file size limit?
Each attached document must be smaller than 5 MB in size.