Health eLinks® offers direct access to high-quality information from a credible source. Health eLinks connects you to tools that can help you understand and improve your overall health and wellness.
Your drug plan uses Manulife's Step Therapy program. Our Step Therapy Resource Centre will help you learn more about the program.
A full service employee assistance program to help you cope with a broad range of issues from psychological problems to addictions, or family and marital concerns.
Contact our dedicated customer service line for plan administrators and plan advisors by calling 1-866-318-2727. Please provide 1-800-268-6195 to plan members for member level inquiries. Representatives are available Monday to Friday from 8:00AM to 8:00PM EST.
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A - Staff (Employee Levels 1 to 9)
To be eligible for benefits, the plan member is required to be actively at work in the usual place of employment in Canada. Actively at work means the plan member works a normal work schedule of at least the set minimum hours per week as stated in the plan contract over a 52 week period including paid vacation.