First search for a member, and choose from the available change options in the related links menu.
Health eLinks® offers direct access to high-quality information from a credible source. Health eLinks connects you to tools that can help you understand and improve your overall health and wellness.
Your drug plan uses Manulife's Step Therapy program. Our Step Therapy Resource Centre will help you learn more about the program.
Resilience® a full service employee and family assistance program that features targeted depression care response, as well as Plan Smart and Career Smart Services.
Helpful tools to help you start managing your Manulife plan
Contact our dedicated customer service line for plan administrators and plan advisors by calling 1-866-318-2727. Please provide 1-800-268-6195 to plan members for member level inquiries. Representatives are available Monday to Friday from 8:00AM to 8:00PM EST.
When you add a new plan administrator, we send them an email to set up their access. The email includes a user ID, default password, and next steps.
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