Manulife Financial

Submit a claim

Step 2 / 3 - Provider

  • Step 1

    Member & claim information

  • Step 2

    Provider

  • Step 3

    Expenses

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Eye Clinic or Optometrist from your records

Eye clinics or optometrists from your records

Online vision claims are limited to a maximum submission of $1000 per day.

Glasses and contacts must be dispensed and paid in full to be eligible for reimbursement.

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You can get through to a customer service representative or take advantage of our self-service interactive voice response (IVR) capabilities by calling 1-800-268-6195 . Representatives are available Monday to Friday, from 8:00AM to 8:00PM EST.

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Types of vision claims that cannot be submitted online:

For these types of vision claims, submit a paper claim form .

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Online claims submissions must be performed by a registered service professional. If your receipt does not have a designation and registration number, you must submit your claim using a paper form.

Please click here to access the paper claim from to complete your submission.

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Your service provider's designation is no longer being accepted through our online claims system.

Please submit your claim using a paper claim form..

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