Find out where you can get your prescriptions for less
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Check to see what’s available to you
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Submit a claim online or use a paper form
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Your claims history is available for your reference
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This innovative service provides you with access to an integrated, comprehensive health navigation tool and a “world-class” medical second opinion service. Health Service Navigator® is designed to support you when you are facing a health event – critical, chronic or episodic.
Health eLinks® offers direct access to high-quality information from a credible source. Powered by MediResource Inc., a leading provider of interactive health information, tools and technology Health eLinks connects you to tools that can help you understand and improve your overall health and wellness.
Resilience® a full service employee and family assistance program that offers more than a traditional short-term counselling model and features targeted depression care response, as well as Plan Smart and Career Smart Services which provides you with specialized support for every day challenges and life transitions.
Edit personal information
Your address currently on file
Update
Change personal verification questions
Change password
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View beneficiaries
Send an email securely to our customer service centre
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You can get through to a customer service representative or take advantage of our self-service interactive voice response (IVR) capabilities by calling 1-800-268-6195. Representatives are available Monday to Friday, from 8:00AM to 8:00PM EST.
Introducing your new Plan Member Secure Site. Please take time to explore and enjoy!
Watch the Plan Member Secure Site overview tutorial
Dental
01 Oct 2011
Paid to member Direct Deposit
$100.00
$0.00
05 Jan 2012
Health
$300.00
$119.29
03 Jan 2012
29 Dec 2011
To view more claims, please use search my claims
Available balances offers the option to check your Paramedical and Vision Balances online! → Click My benefits/Available Balances to check it out!
Pharmacy savings search shows you where to get your prescriptions for less! → Click Pharmacy Saving Search in the Quick Links bar to learn more!
Online claims now includes an easier way for plan members to submit coordinated benefits claims, an option to have claims paid straight from their health care spending account (if applicable) and now they can even submit orthodontic claims online! → Click Claims/Online claims to explore!
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