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Welcome to the Manulife Group Savings and Retirement Program

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FAQ

Need assistance?

General account questions

1-888-727-7766 – Customer Service

Representatives are available Monday to Friday, 8 a.m. to 8 p.m. ET.

General investment option questions

1-888-727-7766 – Manulife Financial

Education Specialists are available Monday to Friday, 9 a.m. to 5 p.m. ET

Email your questions

DC pension questions
mydcpension@manulife.com

Group RRSP and TFSA questions
myrrsp@manulife.com

GSOP questions
gsop@manulife.com

For Financial Advice

Financial Education Specialists can assist you with your investment and retirement planning questions. Our education specialists are available Monday to Friday, 9 a.m. to 5 p.m. ET.

PlanRight Advisors can assist you with your retirement planning and investment questions. Our PlanRight Advisors are available Monday to Friday, 9 a.m. to 5 p.m. ET.

Leaving or retiring?

Transition Solutions Specialists can provide assistance when you are getting ready to retire. To reach a Transition Solutions Specialist, call 1-866-991-3056 from Monday to Friday, from 9 a.m. to 5 p.m. ET

You can email your questions regarding options
at retirement to
GSRS_Transition_Solutions@manulife.com

Access your Manulife Group Savings and Retirement Program account at manulife.ca/GRO

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