My members / Add a member / Dependants

View/edit dependants

John Smith

52525252

004

A - Staff (Employee Levels 1 to 9)

Update dependants

You are not required to provide dependant information before a dependant claim is submitted. Your dependant's coverage information is displayed on this page only after you have submitted a claim for them.

If a dependant's name doesn't appear to be exact, it won't affect their claim. Correct spelling can be included with the next claim for that dependant.

Add dependants

Not sure who is eligible?
New dependant # 1
Dependant Information
Benefits
Yes
No
Co-ordination of Benefits
Does your dependant have other coverage?
Yes No
Yes No
New dependant # 2
Dependant Information
Benefits
Yes
No
Co-ordination of Benefits
Does your dependant have other coverage?
Yes No
Yes No
New dependant # 3
Dependant Information
Benefits
Yes
No
Co-ordination of Benefits
Does your dependant have other coverage?
Yes No
Yes No
New dependant # 4
Dependant Information
Benefits
Yes
No
Co-ordination of Benefits
Does your dependant have other coverage?
Yes No
Yes No
New dependant # 5
Dependant Information
Benefits
Yes
No
Co-ordination of Benefits
Does your dependant have other coverage?
Yes No
Yes No
New dependant # 6
Dependant Information
Benefits
Yes
No
Co-ordination of Benefits
Does your dependant have other coverage?
Yes No
Yes No
New dependant # 7
Dependant Information
Benefits
Yes
No
Co-ordination of Benefits
Does your dependant have other coverage?
Yes No
Yes No
New dependant # 8
Dependant Information
Benefits
Yes
No
Co-ordination of Benefits
Does your dependant have other coverage?
Yes No
Yes No
New dependant # 9
Dependant Information
Benefits
Yes
No
Co-ordination of Benefits
Does your dependant have other coverage?
Yes No
Yes No
New dependant # 10
Dependant Information
Benefits
Yes
No
Co-ordination of Benefits
Does your dependant have other coverage?
Yes No
Yes No

Note

  • To be eligible for benefits, the plan member is required to be actively at work in the usual place of employment in Canada. Actively at work means the plan member works a normal work schedule of at least the set minimum hours per week as stated in the plan contract over a 52 week period including paid vacation.
  • To make changes to a member's coverage category (single/couple/family), select Change coverage.
  • Missing Coordination of Benefits (COB) information will result in dependants being set to Secondary if coverage selected is Family or Couple. COB information can be provided at any time once it becomes available
  • Contact Customer Service through the Send a note feature if you need to request an exception for Coordination of Benefits (such as coordinating a child's coverage with an ex-spouse's coverage).
Save

Who is eligible for coverage?

Spouse

A spouse is a plan member's legal spouse or a person living with the plan member in a role like that of a marriage partner. For common-law relationships, you may have to satisfy a waiting period before your spouse is eligible for coverage.

Child

A dependant child is a plan member's natural child, adopted child or stepchild (a stepchild must be living with the plan member) who is:

  • unmarried
  • not employed on a full-time basis
  • ineligible for insurance as a plan member under this or any other group plan
  • below the age specified in the dependant definition section of the plan member's plan
Over-age child

An over-age dependant may be eligible for coverage under your plan. Proof of eligibility may be required.

Students

An over-age student must meet the requirements for a child and be a full-time student at an accredited school, college or university. You do not need to complete any forms.

Disabled

An over-age disabled child must meet the requirements for a child and

  • have a disablity
  • be unable to work full-time

You will be required to complete a Request for Disabled Dependant Coverage.

Coordination of Benefits (COB)

If your spouse and other eligible dependants have other health/dental coverage, you can coordinate benefits between plans to get up to 100% of an eligible claim amount paid. If your spouse has coverage elsewhere, this enrolment site will require you to provide details of that coverage. With that information, Manulife can determine the appropriate order of payment for your family's COB claims.

Here's how COB works when you make a claim:

For you:

Send your claims to your Manulife plan first, then submit the claim statement for any unpaid portion to your spouse's plan.

For your spouse

Send your spouse's claims to your spouse's plan first, then submit any unpaid portion to your Manulife plan.

For your children
  • If your birthday is earlier in the year than your spouse's, submit your children's claims to your Manulife plan first. Then submit the claim statement for any unpaid portion to your spouse's plan.
  • If your birthday is later in the year than your spouse's, submit your children's claims to your spouse's plan first. Then, submit the claim statement for any unpaid portion to your Manulife plan.

Continue over-age student status for another year

By selecting this option you are declaring that this dependant is a full-time student at an accredited school, college or university. Plan administrators will be responsible for collecting proof of enrollment from members, each year.

If the effective date of this option is on or before April 1, then coverage will continue until August 31 of that same year. After April 1 the dependant?s coverage will continue until August 31 of the following year.

Note: Coverage will expire earlier if the child reaches the plan's maximum age for child dependants.

Removing an Over-age Student?

To remove an over-age dependant. First change the Relationship to Child and change the Status to Active and select Save. After you have confirmed the changes, change the Status to Terminated and Save again. The child will no longer display on the site.

You have changed this plan member's spouse or child information. Would you like to change the member's type of coverage?