A message from your plan sponsor

Core Coverage and Services

Your plan sponsor has chosen to offer the following benefits to form the coverage in this program:

Additional coverage and services available for you to purchase

Your plan sponsor has also included options for you to consider purchasing to provide additional coverage for yourself and your family in addition to what is provided as part of your core coverage and services.

Individual plan options to purchase if you are leaving the plan

When your group coverage ends, your relationship with Manulife doesn't have to stop there. You have the option to purchase your own personal life, health and dental plans:

Your Plan

Your plan information is as follows:

Plan Overview

Plan Information

What you need to know about your plan

Who and what your plan covers

We are Manulife Financial, your plan sponsor's partner in supporting the group insurance benefits you receive at work. We know how important your coverage is and that you count on us to give you great tools to help you understand what you have.

Your dependants - your spouse, child or children who are insured under your Provincial Health Plan - may also be eligible for some of the coverage provided through this benefits program. Your plan sponsor's plan must be in effect and you and your dependants must have satisfied all of the participation requirements first, for your coverage to be active.

In the event that a provincial plan or government-sponsored program or plan or legally mandated program discontinues or reduces payment for any services, treatments or supplies formerly covered in full or in part by such plan or program, your group benefits plan will not automatically assume coverage of the charges for such treatments, services or supplies, but will reserve the right to determine, at the time of change, whether the expenses will be considered eligible or not.

The information provided here is an overview of the coverage and services your plan sponsor has chosen to offer as part of your group benefits program. It doesn't include reference to all of the plan details, limitations and exclusions or terms and conditions your employer has arranged. Those are set out in your plan sponsor's group benefits plan documents (for example, the policy or plan document and any plan amendments). Manulife's administrative team will refer to those plan documents when evaluating claims, your eligibility for coverage, and for the general administration of the program. In the event of a discrepancy between this coverage overview and the plan documents, the terms outlined in the plan documents will apply.

You or any of your covered dependants have the right to request a copy of any or all of the following items:

the Policy

your application for group benefits and

any Evidence of Insurability you submitted as part of your application for benefits

Manulife Financial reserves the right to charge you for such documentation after your first request.

Time Limit on Legal Action
Every action or proceeding against Manulife Financial for the recovery of insurance money payable under the plan is absolutely barred unless commenced within the time set out in the Insurance Act or applicable legislation.

Claim Information

A message from your plan sponsor

Your plan sponsor is The ABC Company (Signature Sample)

Your plan number is G0080450

Core Coverage and Services

Your plan sponsor has chosen to offer the following benefits to form the coverage in this program:

Dental

Benefit Details	Your Plan's Coverage
Waiting Period	3 months
Deductible	$25 Individual, $50 Family, per calendar year(s) This deductible is combined with the Extended Health Care deductible
Deductible Carry-Forward	Covered expenses used to satisfy the deductible in the last 3 months of the calendar year may also be used to satisfy the deductible in the following calendar year.
Dental Fee Guide	Current Fee Guide for General Practitioners for your Province of Residence If you reside in Alberta, the current Fee Guide is considered to be the 1997 Alberta Dental Association Fee Guide for General Practitioners plus inflationary adjustment as determined by Manulife Financial
Coverage ends	At the earlier of age 65 or your retirement
Maximum applies to: Level I	Unlimited
Maximum applies to: Level II	Unlimited
Combined Maximum applies to: Level III Level IV	$2,500 per calendar year
Maximum applies to: Level V	$2,500 per lifetime
Level I - Basic Services Includes items such as: complete oral exam, one per 2 calendar years full-mouth x-rays, one per 2 calendar years one unit of light scaling and one unit of polishing twice per calendar year, or prophylaxis twice per calendar year, when the service is performed in Quebec bitewing x-rays, two films, twice per calendar year recall exams, and fluoride treatments, twice per calendar year (fluoride treatments are a covered expense for dependant children under 19 years of age) routine diagnostic and laboratory procedures fillings, retentive pins and pit and fissure sealants. Replacement fillings are covered provided: - the existing filling is at least 12 months old and must be replaced either due to significant breakdown of the existing filling or recurrent decay, or - the existing filling is amalgam and there is medical evidence indicating that the patient is allergic to amalgam pre-fabricated full coverage restorations (metal and plastic) space maintainers (appliances placed for orthodontic purposes are not covered) minor surgical procedures and post surgical care extractions (including impacted and residual roots) consultations, anaesthesia, and conscious sedation denture repairs, relines and rebases, only if the expense is incurred later than 3 months after the date of the initial placement of the denture injection of antibiotic drugs when administered by a Dentist in conjunction with dental surgery	100%
Level II - Supplementary Services Includes items such as: surgical procedures not included in Level I (excluding implant surgery) periodontal services for treatment of diseases of the gums and other supporting tissue of the teeth, including: - scaling not covered under Level I, and root planing, up to a combined maximum of 6 units per calendar year(s) ; - provisional splinting; and - occlusal equilibration, up to a maximum of 8 units per calendar year(s) endodontic services which include root canals and therapy, root amputation, apexifications and periapical services root canals and therapy are limited to one initial treatment plus one re-treatment per tooth per lifetime re-treatment is covered only if the expense is incurred more than 12 months after the initial treatment	100%
Level III - Dentures Includes items such as: initial provision of full or partial removable dentures replacement of removable dentures, provided the dentures are required because: - a natural tooth is extracted and the existing appliance cannot be made serviceable; - the existing appliance is at least 60 months old; or - the existing appliance is temporary and is replaced with the permanent dentures within 12 months of its installation dentures required solely to replace a natural tooth which was missing prior to becoming insured for this eligible expense, are not covered	80% to a combined maximum of $2,500 per calendar year
Level IV - Major Restorative Services Includes items such as: crowns and onlays when the function of a tooth is impaired due to cuspal or incisal angle damage caused by trauma or decay inlays, covering at least 3 surfaces, provided the tooth cusp is missing initial provision of fixed bridgework replacement of bridgework, provided the new bridgework is required because: - a natural tooth is extracted and the existing appliance cannot be made serviceable; - the existing appliance is at least 60 months old; or - the existing appliance is temporary and is replaced with the permanent bridge within 12 months of its installation bridgework required solely to replace a natural tooth which was missing prior to becoming insured under this Plan is not covered	80% to a combined maximum of $2,500 per calendar year
Level V - Orthodontics Includes items such as: orthodontic services for dependant children only, provided treatment commences prior to reaching age 19	50% to a maximum of $2,500 per lifetime
Exclusions No Dental Care benefits will be payable for expenses resulting from: self-inflicted injuries war, insurrection, the hostile actions of any armed forces or participation in a riot or civil commotion the committing of or the attempt to commit an assault or criminal offence injuries sustained while operating a motor vehicle while under the influence of any intoxicant, including alcohol dental care which is cosmetic, unless required because of an accidental injury which occurred while the patient was insured under this benefit anti-snoring or sleep apnea devices broken dental appointments, third party examinations, travel to and from appointments, or completion of claim forms services which are payable by any government plan services or supplies provided by an employer's medical or dental department services or supplies for which no charge would normally be made in the absence of insurance treatment rendered for a full mouth reconstruction, for a vertical dimension or for a correction of temporomandibular joint dysfunction replacement of removable dental appliances which have been lost, mislaid or stolen laboratory fees which exceed reasonable and customary charges services or supplies which are performed or provided by the insured person, an immediate family member or a person who lives with the insured person implants, or any services rendered in conjunction with implants. However, where an implant is the choice of treatment and a denture or bridge would produce professionally adequate results for the condition, Manulife Financial will pay the cost of the implant expense and any related services, at a cost equal to the least expensive cost of a denture or bridge treatment which is not generally recognized by the dental profession as an effective, appropriate and essential form of treatment for the dental condition services or supplies which are not specified as a covered expense under this benefit If you anticipate charges for any treatment to exceed $500, please submit a pre-treatment plan before receiving the service so you can understand what portion your plan may cover. Your plan will pay benefits for the least expensive course of treatment when there are two or more courses of treatment covered that would produce professionally adequate results for a given condition. Manulife's professional dental consultant will aid in evaluating the various courses of treatment available to determine which is professionally adequate. If you apply for coverage for Dental insurance late, Late Dental Application insurance will be limited to $125 for each insured person for the first 12 months of coverage. All claims must be submitted within 12 months after the date the expense was incurred. However, upon termination of your insurance, all claims must be submitted no later than 90 days from the termination date.

Extended Health Care Benefit

This benefit has many components that extend your coverage to a wide variety of health care providers and services. Under the broad category there may be co-insurances, deductibles, maximums and limitations that apply to specific components of the coverage.

Benefit Details	Your Plan's Coverage
Waiting Period	3 months
Maximum	Unlimited
Deductible	$25 Individual, $50 Family, per calendar year(s) Not applicable to: Hospital Care Out-of-Canada Emergency Medical Treatment Covered expenses used to satisfy the deductible in the last 3 months of the calendar year may also be used to satisfy the deductible in the following calendar year.
Co-insurance	80% for Medical Services & Supplies , Professional Services , Vision 100% for Hospital Care 80% for Drugs
Coverage Ends	At the earlier of age 70 or your retirement
Exclusions No Extended Health Care benefits are payable for expenses related to: (not applicable to Health Service Navigator®) self-inflicted injuries war, insurrection, the hostile actions of any armed forces or participation in a riot or civil commotion committing or attempting to commit an assault or criminal offence injuries sustained while operating a motor vehicle while under the influence of any intoxicant, including alcohol an illness or injury for which benefits are payable under any government plan or workers' compensation charges for periodic check-ups, broken appointments, third party examinations, travel for health purposes, or completion of claim forms services or supplies provided by an employer's medical or dental department services or supplies for which no charge would normally be made in the absence of insurance services and supplies where reimbursement would have been made under a government-sponsored plan, in the absence of insurance services or supplies which are not permitted by law to be paid services or supplies which are required for recreation or sports services or supplies which would have been payable by the Provincial Plan if proper application had been made medical treatment which is not usual or customary, or is experimental or investigational in nature medical or surgical care which is cosmetic services or supplies which are performed or provided by the insured person, an immediate family member or a person who lives with the insured person services or supplies which are provided while confined in a hospital on an in-patient basis services or supplies which are not specified as a covered expense under this benefit

EHC - Drugs

80% Co-insurance

Benefit Details	Your Plan's Coverage
Prescription Drugs Includes the following drug classes: oral contraceptives, intrauterine devices, and diaphragms injectable medications life-sustaining drugs non-prescription drugs and supplies required for the treatment of diabetes (excluding automatic jet injectors or similar equipment) No coverage for / excludes: preventive vaccines and medicines (oral or injected) sexual dysfunction drugs drugs, which are intended to be administered in a hospital on an in-patient or out-patient basis and are not intended for a patient's use at home cotton swabs, rubbing alcohol, automatic jet injectors and similar equipment used in the treatment of diabetes charges to administer serums, vaccines & injectable drugs experimental or investigational drugs not approved or broadly accepted and recognized by the Canadian medical profession as an effective, appropriate and essential treatment of a sickness or injury, in accordance with Canadian medical standards natural health products (products with a NPN)	$15,000 lifetime maximum on fertility drugs $300 lifetime maximum on anti-smoking prescription drugs
There is a limitation on quantity of drugs that can be dispensed and claimed at one time, to the lesser of: a) the quantity prescribed by the Physician or Dentist; or b) a 3-month supply. If you are a Quebec resident, your plan's coverage will coordinate with RAMQ.

Benefit Details

Your Plan's Coverage

Prescription Drugs

Includes the following drug classes:

oral contraceptives, intrauterine devices, and diaphragms
injectable medications
life-sustaining drugs
non-prescription drugs and supplies required for the treatment of diabetes (excluding automatic jet injectors or similar equipment)

No coverage for / excludes:

preventive vaccines and medicines (oral or injected)
sexual dysfunction drugs
drugs, which are intended to be administered in a hospital on an in-patient or out-patient basis and are not intended for a patient's use at home
cotton swabs, rubbing alcohol, automatic jet injectors and similar equipment used in the treatment of diabetes
charges to administer serums, vaccines & injectable drugs
experimental or investigational drugs not approved or broadly accepted and recognized by the Canadian medical profession as an effective, appropriate and essential treatment of a sickness or injury, in accordance with Canadian medical standards
natural health products (products with a NPN)

$15,000 lifetime maximum on fertility drugs
$300 lifetime maximum on anti-smoking prescription drugs

There is a limitation on quantity of drugs that can be dispensed and claimed at one time, to the lesser of:

a) the quantity prescribed by the Physician or Dentist; or

b) a 3-month supply.

If you are a Quebec resident, your plan's coverage will coordinate with RAMQ.

EHC - Vision

80% Co-insurance

Benefit Details	Your Plan's Coverage
Prescription Glasses , Contact Lenses , Laser Eye Surgery , Eye Exams , Visual Training	$200 per 2 calendar year(s) (per calendar year if under 18 ) for prescription glasses , elective contact lenses , repairs and elective laser vision correction procedures If contact lenses are required to treat a severe condition, or if vision in the better eye can be improved to a 20/40 level with contact lenses but not with glasses, the maximum payable will be $200 per calendar year for persons under age 18 and $200 per 2 calendar year(s) for persons age 18 and over Eye Exams - once per 2 calendar year(s) Visual Training - $200 per lifetime
	Find out about discounts available to you through Manulife Financial's relationship with Preferred Vision Services (PVS).

EHC - Health Care Professionals (Professional Services)

80% Co-insurance

Benefit Details	Your Plan's Coverage
Services provided by the following licensed practitioners: Chiropractor , Osteopath , Podiatrist/Chiropodist , Massage Therapist , Naturopath , Speech Therapist , Physiotherapist , Psychologist	$500 per calendar year(s) for Chiropractor 20 visit(s) per calendar year(s) for Osteopath $500 per calendar year(s) for Podiatrist/Chiropodist $500 per calendar year(s) for Massage Therapist $500 per calendar year(s) for Naturopath $500 per calendar year(s) for Speech Therapist $500 per calendar year(s) for Physiotherapist $500 per calendar year(s) for Psychologist
	Expenses for some of these professional services may be payable in part by provincial plans. Coverage for the balance of such expenses prior to reaching the provincial plan maximum may be prohibited by provincial legislation. In those provinces, expenses under this benefit program are payable after the Provincial Plan's maximum for the benefit year has been paid. Recommendation by a physician for Professional Services is not required.

EHC - Medical Supplies and Services

80% Co-insurance (unless otherwise stated)

For all medical equipment and supplies, coverage is limited to the cost of the device or item that adequately meets the patient's fundamental medical needs.

Benefit Details	Your Plan's Coverage
Private Duty Nursing Services Provided by a registered nurse or registered nursing assistant who has completed an approved medications training program Excludes: custodial care, homemaking duties or supervision services performed by a nurse practitioner who is an immediate family member or who lives with the patient services performed while confined to a hospital, nursing home or other similar institution services that could be performed by a person with lesser qualifications, a relative, a friend or a member of the patient's household	100% Co-insurance $10,000 per calendar year(s)
	Submit a detailed treatment plan estimate before Private Duty Nursing services begin so we can advise you of what benefit may be provided.
Hearing Aids	$500 per 5 calendar year(s)
Hearing Aids	Includes cost, installation, repair and maintenance of Hearing Aids (including charges for batteries)
Orthopaedic Shoes/Orthotics	$150 per calendar year(s) for Stock-item Orthopaedic Shoes Custom Made Shoes which are required because of a medical abnormality that, based on medical evidence, cannot be accommodated in a stock-item orthopaedic shoe or a modified stock-item orthopaedic shoe, up to a maximum of 1 pair per calendar year (must be constructed by a certified orthopaedic footwear specialist) $400 per 3 calendar year(s) for Custom Made Orthotic Foot Appliances
Orthopaedic Shoes/Orthotics	Must be recommended by a physician or podiatrist.
Medical Equipment Includes items such as: ambulance (licensed including air ambulance, provided in province of residence) mobility equipment (crutches, canes, walkers, wheelchairs) manual hospital beds respiratory and oxygen equipment other equipment usually found only in hospitals non-dental external prostheses braces (other than foot braces), trusses, collars, leg orthosis, casts and splints ileostomy, colostomy and incontinence supplies medicated dressings and burn garments oxygen charges for the treatment required as a result of an injury to natural teeth or jaw surgical brassieres wigs and hairpieces for temporary hair loss associated with medical treatment	4 per calendar year for surgical brassieres $250 per lifetime for wigs and hairpieces
	Medical equipment dispensed by a hospital is not an eligible expense. In the province of Quebec, microscopic and other similar diagnostic tests and services rendered in a licensed laboratory are included. Accidental dental treatment must be provided within 12 months of the accident. Injuries sustained while biting or chewing are not covered.
Surgical Stockings	$400 per calendar year

EHC - Hospital

100% Co-insurance

Benefit Details	Your Plan's Coverage
General or Rehabilitation hospitals	in a Private Room in excess of the hospital's public ward charge Rehabilitation Hospital (Chronic Care Facility): 180 days per disability provided admission starts within 14 days of discharge from a hospital confinement of at least 5 days.
General or Rehabilitation hospitals	Manulife Financial will coordinate payment after any provincial plan coverage has first been applied.

EHC - Medical and Non-Medical Travel Emergencies

Benefit Details	Your Plan's Coverage
Emergency medical coverage Conditions: coverage is permitted for normal pregnancies as long as travel is completed prior to the 37th week of gestation valid Government Health Insurance Plan (GHIP) coverage is required for you and your dependants	100% with a lifetime maximum of $5,000,000 Coverage is limited to 60 days per trip.
	You are typically responsible for payment of medical expenses amounting to less than $200 CDN. When you return from your trip, you can submit a claim to be reimbursed for those expenses through the normal claim submission process. For charges over $200 CDN, contact the service partner shown on your benefits card as soon as possible to arrange for payment directly to the treating physician or facility.
Non-Emergency medical coverage Conditions: recommendation by a practicing physician in Canada is required suggests that you submit a detailed treatment plan with cost estimates before treatment begins. You will then be advised of any benefit that will be provided.	50% with a maximum of $3,000 every 3 calendar year(s)
Emergency Travel Assistance Including: 24 hour access to multi-lingual service representatives referral to local medical care and treatment monitoring payment of medical bills, medical transportation, return home of dependant children, visit by a family member, trip interruption/delay coverage, support through convalescence after hospital discharge, identification and/or return of a deceased traveller, meals and accommodation, vehicle return, pre-trip advice on passport, visa, vaccination and inoculation requirements for a destination, assistance in replacing lost documents and tickets, referral to legal assistance in your foreign destination, telephone interpretation service, emergency message service, and after-hours medical advice phone support	100% with all maximums below stated in Canadian Funds. $1,000 for return of vehicle $2,000 for meals and accommodations $5,000 for return of deceased
	See www.manulife.ca/groupbenefits/ travel for additional information, a list of phone numbers for frequent Canadian travel destinations and for participating countries.

Health Care Spending Account (HCSA)

Benefit Details
Health Care Spending Account (HCSA) plan number Be sure to use your HCSA number on all HCSA claims	G0012345
Number of days you have to [spend] your Health Care Spending Account funds after they are deposited	365 days
	You have 180 days after the deposit anniversary to submit claims to be paid from your HCSA funds for the previous deposit year.
You can find your HCSA balance on the Plan Member Secure Site. Full details about the types of things you can use your HCSA for are available from the Canada Revenue Agency website. You can find a list of eligible medical expenses, also referenced as line 330 from the deductions section of an individual tax return.

Taxable Spending Account (TSA)

Benefit Details
Taxable Spending Account plan number	G0012345
Taxable Spending Account plan number	Be sure to use your TSA number on all TSA claims. Any amounts paid from your Taxable Spending Account will be reflected on your T4 as taxable income.
You can find your TSA balance on the Plan Member Secure Site. You and your dependants can use the money in this account to cover the remaining portion of, or even the full cost of a treatment or service that your plan does not include as part of the base coverage. Taxable Spending Account money may also be used to subsidize personal/lifestyle choices or requirements (such as Childcare or Fitness Club Memberships), but only if your plan sponsor has pre-defined these uses. You should check with your plan sponsor for a complete list of eligible expenditures for your Taxable Spending Account.

Health for Life® - Resources to help you and your family maintain overall good health and wellness

Benefit Details	Your Plan's Coverage
Your plan also includes access to services and information you and your family can use to live healthier lives. You can access these services on the Plan Member Secure Site.
Health eLinks® - Online resources for better health
Take the first step toward healthier living through online tools and resources such as: Health Risk Assessment Health Library, including: Conditions database Medications database Tests and procedures database Health features Personal Health Improvement Program	Included and available on the Plan Member Secure Site

Resilience® Counselling Services

Benefit Details	Your Plan's Coverage
Resilience® Counselling Services / Employee and Family Assistance Program (EFAP) - Giving you and your dependants access to helpful advice from caring professionals
Short term counseling for a wide range of issues from psychological problems to addictions, and from family and marital concerns to nutritional counselling for example. Specialized Depression Care if you or a dependant is dealing with a clinically diagnosed mental health issue. Online self-help courses on a variety of topics including but not limited to: Embracing Workplace Change Taking Control of Stress / Taking Control of Your Mood Taking Control of Job Loss / Taking Control of Your Career Taking Control of Alcohol Use Foundations of Effective Parenting Resolving Conflict in Intimate Relationships Database to search for childcare or eldercare resources in your area	Approximately 4 to 6 hours of short-term counselling for an unlimited number of issues. Up to 20 sessions for Depression Care. You can receive counselling by phone, online or in person.
	To access counselling services online: Visit the Plan Member Secure Site To access any of the Health for Life Resilience services by phone: Call 1-866-644-0326 to reach a representative any time, 24 hours a day. If you use a TTY/TDD device, call 1-888-384-1152.
Plan Smart^TM Services
Childcare and parenting caregiver support Elder and family care support Legal advice Financial advice Nutritional support Career counselling Pre-retirement planning Smoking cessation Shift worker support
Personalized information and tools that are selected by counselling professionals with your best interests in mind.

Health Service Navigator®


Whether you or a family member have been diagnosed with a critical or chronic health condition, or you are simply curious about the services available in your area, Health Service Navigator® points you to agencies or resources that may be able to provide the information you need, including: tips and tools you can use to navigate through the Canadian health care landscape a national physician search database provincial health plan information health, medical condition, treatment plan options and medication information you can trust, and a second medical opinion service for times when you may want to double check a serious medical diagnosis you, your spouse or your child has received
With the exception of the second opinion service (which is available by phone only), Health Service Navigator tools are all available for you or your spouse or children any time on the Plan Member Secure Site.

Short-Term Disability

Benefit Details	Your Plan's Coverage
Waiting Period	3 months
Benefit Amount	66.7% of weekly earnings, to a maximum benefit equal to the Employment Insurance Maximum benefit amount
Qualifying Period	none, if the disability is due to an accident 3 calendar days, if the disability is due to a sickness
Qualifying Period	If hospitalized due to sickness prior to the end of the Qualifying Period, benefits are payable from the first day of hospitalization.
Definition of Disability	Totally Disabled means a restriction or lack of ability due to an illness or injury which prevents you from performing the essential duties of your own occupation.
Definition of Disability	The availability of work will not be considered by Manulife Financial in assessing your disability. If you must hold a government permit or licence to perform the duties of your job, you will not be considered Totally Disabled solely because your permit or licence has been withdrawn or not renewed.
Maximum Benefit Period	26 weeks
Termination	age 65, or your retirement, whichever is earlier
Tax Status	The tax position of any payments you receive under this benefit depends on whether you or your employer pays the cost of the benefit. If your employer pays any portion of the premium for this benefit, then any payments you receive will be taxable. If you pay the full cost of the benefit, then any disability benefit payments you receive will be non-taxable.
Entitlement	To be entitled to disability benefits, you must meet the following criteria: you must be continuously Totally Disabled throughout the Qualifying Period Manulife Financial must receive medical evidence documenting how your illness or injury causes restrictions or lack of ability, such that you are prevented from performing the essential duties of your own occupation you must be receiving from a physician, regular, ongoing care and treatment appropriate for your disabling condition as determined by Manulife Financial At any time, Manulife Financial may require you to submit to a medical, psychiatric, psychological, functional, educational and/or vocational examination or evaluation by an examiner selected by Manulife Financial.
Exclusions	No benefits are payable for any disability directly or indirectly related to: any illness or injury for which benefits are payable by Workers' Compensation or similar coverage self-inflicted injuries or illnesses war, insurrection, the hostile actions of any armed forces or participation in a riot or civil commotion medical or surgical care which is not medically necessary the committing of or the attempt to commit an assault or criminal offence injuries sustained while operating a motor vehicle while under the influence of any intoxicant abuse of addictive substances, including drugs and alcohol, unless you are actively participating and co-operating in an in-patient medical treatment program for substance abuse which has been approved by Manulife Financial
Periods for which you are not entitled to benefits (Unless your employer is required to provide coverage because of legislation, regulation, or by law)	When you are: not receiving regular care from a physician receiving EI (Employment Insurance) maternity or parental benefits on lay off on leave of absence receiving earnings or payments from 'any' employer receiving benefits under an employer sponsored salary continuance plan incarcerated
Amount of Disability Benefit Payable	The amount of disability benefit payable to you is the Benefit Amount shown above reduced by any amount you receive or are entitled to receive from the following source(s) for the same or related disability: any government motor vehicle automobile insurance plan or policy which is considered an allowable exclusion under the Employment Insurance Premium Reduction Regulations, unless prohibited by law
Subrogation	If your disability is caused by another person and you have a legal right to recover damages, Manulife Financial will request that you complete a subrogation reimbursement agreement when you submit your Short-Term Disability claim. On settlement or judgment of your legal action, you will be required to reimburse Manulife Financial those amounts you recover which, when added to the disability benefits that Manulife Financial paid to you, exceed 100% of your lost income.
Termination of Payments	Your disability benefit payments will cease on the earliest of: the date you cease to be Totally Disabled, as defined under this benefit the date you work in any occupation for wage or profit the date you do not supply Manulife Financial with appropriate medical evidence documenting how your illness or injury causes restrictions or lack of ability, such that you are prevented from performing the essential duties of your own occupation the date you do not attend an examination by an examiner selected by Manulife the date on which benefits have been paid up to the Maximum Benefit Period for this benefit the date you retire the date of your death
Recurrent Disability	If you become Totally Disabled again from the same or related causes within 2 weeks from the end of the period for which benefits were paid, Manulife Financial will treat the disability as a continuation of your previous disability. You will not be required to satisfy any applicable Qualifying Period again. The benefit payable to you will be based on your earnings as at the date of your previous disability. Benefits for all such recurrent disabilities will not be paid for a combined period longer than the Maximum Benefit Period for this benefit. If the same disability recurs more than 2 weeks after the end of the period for which benefits were paid, such disability will be considered a separate disability. Two disabilities which are due to unrelated causes are considered separate disabilities if they are separated by a return to work of at least one day.
Submitting Claims: Complete the Short-Term Disability Claim form (which is available from your Plan Administrator). Your attending physician must also complete a portion of this form. A completed claim form must be submitted to Manulife Financial within 180 days from the end of the Qualifying Period. Payments: Payments will be made weekly in arrears. Any payment for a period of less than one week will be made at a daily rate of one-seventh of your weekly benefit amount.

Long-Term Disability

Benefit Details	Your Plan's Coverage
Waiting Period	3 months
Benefit Amount	66.7% of monthly basic earnings to a maximum of $3,000
Qualifying Period	179 days
Definition of Disability	Totally Disabled means a restriction or lack of ability due to an illness or injury which prevents you from performing the essential duties of any occupation for which you are qualified, or may reasonably become qualified, by training, education or experience.
Definition of Disability	The availability of work will not be considered by Manulife Financial in assessing your disability. If you must hold a government permit or license to perform the duties of your job, you will not be considered Totally Disabled solely because your permit or license has been withdrawn or not renewed.
Maximum Benefit Period	to age 65
Non-Evidence Limit	$2,500
Termination	age 65 less the Qualifying Period, or your retirement, whichever is earlier
Survivor Benefit	If you die while disability benefits are payable, Manulife Financial will pay a benefit to your surviving dependants. If there are no surviving dependants, the benefit is payable to your estate. The amount of the Survivor Benefit payable is ( 3 ) times your last monthly benefit payment, less the amount of any outstanding benefit overpayments.
Tax Status	The tax position of any payments you receive under this benefit depends on whether you or your employer pays the cost of the benefit. If your employer pays any portion of the premium for this benefit, then any payments you receive will be taxable. If you pay the full cost of the benefit, then any disability benefit payments you receive will be non-taxable.
Waiver of Premium	The premium for your Long Term Disability benefit will be waived during any period you are entitled to receive Long Term Disability benefit payments.
Entitlement	To be entitled to disability benefits, you must meet the following criteria: you must be continuously Totally Disabled throughout the Qualifying Period. If you cease to be Totally Disabled during this period and then become disabled again within 3 weeks due to the same or related illness or injury, your Qualifying Period will be extended by the number of days during which you ceased to be Totally Disabled Manulife Financial must receive medical evidence documenting how your illness or injury causes restrictions or lack of ability, such that you are prevented from performing the essential duties of any occupation for which you are qualified, or may reasonably become qualified, by training, education or experience you must be receiving from a physician, regular, ongoing care and treatment appropriate for your disabling condition, as determined by Manulife Financial At any time, Manulife Financial may require you to submit to a medical, psychiatric, psychological, functional, educational and/or vocational examination or evaluation by an examiner selected by Manulife Financial.
Exclusions	No benefits are payable for any disability related to: self-inflicted injuries or illnesses war, insurrection, the hostile actions of any armed forces or participation in a riot or civil commotion medical or surgical care which is not medically necessary the committing of or the attempt to commit an assault or criminal offence injuries sustained while operating a motor vehicle while under the influence of any intoxicant, including alcohol abuse of addictive substances, including drugs and alcohol, unless you are actively participating and co-operating in an in-patient medical treatment program for substance abuse which has been approved by Manulife Financial a Pre-Existing Condition which causes disability within the first 12 months of your Long Term Disability coverage. A Pre-Existing Condition is any injury or illness (whether diagnosed or not) for which you were treated or attended by a physician, or for which drugs were prescribed, within 90 days prior to the effective date of your coverage
Periods for which you are not entitled to benefits (Unless your employer is required to provide coverage because of legislation, regulation, or by law)	When you are: not receiving from a physician, regular, ongoing care and treatment appropriate for your disabling condition, as determined by Manulife Financial receiving EI (Employment Insurance) maternity or parental benefits on lay off on leave of absence receiving earnings or payments from 'any' employer receiving benefits under an employer sponsored salary continuance plan working in any occupation, except as provided for under the Rehabilitation Assistance provision incarcerated
Amount of Disability Benefit Payable	The amount of disability benefit payable to you is the Benefit Amount shown above reduced by: a) any amount you receive or are entitled to receive from the following sources for the same or related disability: Workers' Compensation or similar coverage Canada or Quebec Pension Plans any government motor vehicle automobile insurance plan or policy, unless prohibited by law b) any amount of Canada or Quebec Pension Plan benefits which another member of your family receives or is entitled to receive by reason of your disability If necessary, the amount of your benefit will be further reduced so that your total amount from all sources does not exceed 85% of your pre-disability gross earnings (net earnings, if your benefit is non-taxable). All sources include those sources stated above and any amount you receive or are entitled to receive from: any group, association or franchise plan any retirement or pension plan earnings or payments from any employer, including severance payments and vacation pay self-employment any government plan, excluding Employment Insurance Benefits Once benefits become payable, the amount of your benefit will not be affected by any subsequent cost of living increase in benefits you are receiving from other sources.
Rules we use to calculate your benefit	Manulife Financial will apply the following rules in determining your disability benefit: benefits payable from other sources which began before the commencement of your current Disability will not be taken into account benefits payable from other sources will not be adjusted to take into account any difference between the tax status of those benefits and the benefit payable by Manulife Financial subsequent changes in benefits from other sources, other than cost of living increases, will be taken into consideration and a new benefit amount may be established benefits payable under individual disability income insurance will not be taken into account for benefits payable other than on a monthly basis, a monthly equivalent of such benefit will be estimated by Manulife Financial if you do not apply for a benefit for which you are eligible, the amount of such benefit will be estimated by Manulife Financial and assumed to be paid
Cost of Living Adjustments	Commencing with your January payment after benefits have been payable for 12 months and with each subsequent January payment, you are eligible for a cost of living adjustment in your disability benefit. The amount of the adjustment will be based on the change in the Consumer Price Index for the 12 month period ending September 30th of each year, to a maximum of 4%.
Subrogation	If your disability is caused by another person and you have a legal right to recover damages, Manulife Financial will request that you complete a subrogation reimbursement agreement when you submit your Long Term Disability claim. On settlement or judgment of your legal action, you will be required to reimburse Manulife Financial those amounts you recover which, when added to the disability benefits that Manulife Financial paid to you, exceed 100% of your lost income.
Termination of Payments	Your disability benefit payments will cease on the earliest of: the date you cease to be Totally Disabled, as defined under this benefit the date you do not supply Manulife Financial with appropriate medical evidence documenting how your illness or injury causes restrictions or lack of ability such that you are prevented from performing the essential duties of any occupation for which you are qualified, or may reasonably become qualified, by training, education or experience the date you do not attend an examination by an examiner selected by Manulife Financial the date on which benefits have been paid up to the Maximum Benefit Period for this benefit the date of your death
Recurrent Disability	If you become Totally Disabled again from the same or related causes within 6 months from the end of the period for which benefits were paid, Manulife Financial will treat the disability as a continuation of your previous disability. You will not be required to satisfy any applicable Qualifying Period again. The benefit payable to you will be based on your earnings as at the date of your previous disability. Benefits for all such recurrent disabilities will not be paid for a combined period longer than the Maximum Benefit Period for this benefit. If the same disability recurs more than 6 months after the end of the period for which benefits were paid, such disability will be considered a separate disability. Two disabilities which are due to unrelated causes are considered separate disabilities if they are separated by a return to work of at least one day.
Submitting Claims: Please contact your Plan Administrator 6 to 8 weeks prior to the end of your Qualifying Period. Manulife Financial will contact you to discuss details of your Long Term Disability coverage. Payments: Disability benefit payments will be made monthly in arrears. Any payment for a period of less than one month will be made at a daily rate of one-thirtieth of your monthly benefit amount.
Rehabilitation Assistance Once Manulife Financial determines that you are Totally Disabled, if appropriate, and at Manulife Financial's discretion, you may be offered rehabilitation to assist you in returning to gainful employment, either to your pre-disability occupation or to another occupation. In considering whether Rehabilitation Assistance is appropriate for you, Manulife Financial will take into account: the nature, extent and expected duration of your disability your level of education, training or experience the nature, scope, objectives and cost of a Vocational Plan Vocational Plan A Vocational Plan is a training or job placement program that is expected to facilitate your return to gainful employment. If it is determined that Rehabilitation Assistance is appropriate for you, in partnership with you and your employer, Manulife Financial will provide a structured Vocational Plan that will prepare you for a return to work, either: with your employer with an alternate employer in a self-employed capacity Disability Benefits During Rehabilitation You will continue to be entitled to disability benefits while participating in the Vocational Plan. If you receive any earnings as part of the plan, your disability benefit will be reduced once your total income (your disability benefit plus your earnings) exceeds 100% of your pre-disability gross earnings; net earnings if your benefit is not taxable. If you cease to participate in the Vocational Plan because of a change in your medical status, Manulife Financial will require medical evidence documenting how your current medical status prevents you from continuing with the Vocational Plan. If you are not available or do not co-operate or participate in the Vocational Plan, you will no longer be entitled to disability benefits.

Life Insurance

You may also wish to consider supplementing this coverage by purchasing any available FollowMe, Optional or Personal Benefits coverage available for your plan.

Benefit Details	Your Plan's Coverage
For you as the employee
Waiting Period	3 months
Benefit Amount	3 times your annual earnings, to a maximum of $200,000
Non-Evidence Limit	$100,000
Reduction and Termination Age	Your benefit amount reduces by 50% at age 65 and terminates at age 70 or retirement, whichever is earlier
Qualifying Period for Waiver of Premium	179 days
Waiver of Premium	If you become Totally Disabled while insured and prior to age 65 and meet the Premium Entitlement Criteria, your Life Insurance will continue without payment of premium. Totally Disabled means a restriction or lack of ability due to an illness or injury which prevents you from performing the essential duties of: your own occupation, during the Qualifying Period and the 2 years immediately following the Qualifying Period any occupation for which you are qualified, or may reasonably become qualified by training, education or experience, after the 2 years specified above The availability of work will not be considered by Manulife Financial in assessing your disability. If you must hold a government permit or licence to perform the duties of your job, you will not be considered Totally Disabled solely because your permit or licence has been withdrawn or not renewed.
Conversion Privilege	If your Group Benefits terminate or reduce, you may be eligible to convert your Life Insurance to an individual policy, without needing to provide medical evidence. Your application for the individual policy along with the first monthly premium must be received by Manulife Financial within 31 days of the termination or reduction of your Life Insurance. If you die during this 31-day period, the amount of Life Insurance available for conversion will be paid to your beneficiary or estate, even if you didn't apply for conversion. See the conversion option details in the Additional coverage and services section.
For your spouse and your dependants
Waiting Period	3 months
Benefit Amount	$10,000 for your spouse and $5,000 for each dependant child

Termination Age	The earlier of Plan member's age 65 or retirement
Qualifying Period for Waiver of Premium	179 days
Waiver of Premium	If you become Totally Disabled while insured and prior to age 65 and meet the Premium Entitlement Criteria, your Life Insurance will continue without payment of premium.
Conversion Privilege	If your spouse's Life insurance terminates, you may be eligible to convert the terminated insurance to an individual policy, without medical evidence. Your spouse's application for the individual policy, along with the first monthly premium, must be received by Manulife Financial within 31 days of the termination date. See the conversion option details in the Additional coverage and services section.
Your beneficiary or estate must submit a claim within 90 days of the date of death. He or she can obtain the necessary paperwork from your plan sponsor. Claims for Waiver of Premium must be submitted within 180 days of the end of the qualifying period. If you are terminally ill and not expected to live more than 24 months, and you require financial assistance, you may qualify for a Compassionate Assistance loan. You have the right to designate and/or change a beneficiary, subject to governing law. The necessary forms are available from your Plan Administrator. You should review your beneficiary designation to be sure that it reflects your current intent.

Survivor Benefit

Benefit Details	Your Plan's Coverage
If you die while your dependants are insured under the program, Manulife Financial will continue coverage for some benefits without payment of premium: Dependant Life Extended Health Care Dental Care	Coverage will continue until the earliest of: the date your dependant is no longer a dependant the date similar coverage is obtained elsewhere the date which is 2 years from your death or the date the Group Policy terminates

Accidental Death and Dismemberment Insurance

The amount payable for each loss is a percentage of the Accidental Death and Dismemberment benefit amount which was in effect for you on the date of your injury.

Benefit Details	Your Plan's Coverage
Waiting Period	3 months
Benefit Amount	3 times your annual earnings, to a maximum of $200,000
Non-Evidence Limit	$100,000
Reduction and Termination Age	Your benefit amount reduces by 50% at age 65 and terminates at age 70 or retirement, whichever is earlier
Covered losses must: be as a direct result of the accidental injury have occurred within 365 days from the date of the accidental injury be total and irreversible or irrecoverable Exclusions: No Accidental Death & Dismemberment benefits will be payable if the loss results from any of the following: suicide or self-inflicted injuries war or insurrection, the hostile actions of any armed forces, or participation in a riot or civil commotion an infection (except pyogenic infections from an accidental cut or wound), illness or disease, or the medical treatment of any illness or disease, or bodily or mental infirmity riding in, boarding or leaving, or descending from, any aircraft as a pilot, operator or member of the crew riding in, boarding or leaving, or descending from, any aircraft which is owned, operated or leased by or on behalf of your employer committing or attempting to commit an assault or criminal offence injuries sustained while operating a motor vehicle while under the influence of any intoxicant, including alcohol	Loss of Life - 100% Loss of or Loss of Use of Both Hands or Both Feet - 100% Loss of Sight of Both Eyes - 100% Loss of One Hand and One Foot - 100% Loss of One Hand and Sight of One Eye - 100% Loss of One Foot and Sight of One Eye - 100% Loss of Hearing in Both Ears and Speech - 100% Loss of or Loss of Use of One Arm or One Leg - 75% Loss of or Loss of Use of One Hand or One Foot- 66 2/3% Loss of sight of One Eye - 66 2/3% Loss of Speech or Hearing in Both Ears - 66 2/3% Loss of Thumb and Index Finger or at least Four Fingers of One Hand - 33 1/3% Loss of All Toes of One Foot - 25% Loss of Hearing in each Ear - 25% Hemiplegia, Paraplegia or Quadriplegia - 200%
	In the case of loss of speech or hearing, or loss of use of an arm, hand or leg, the loss must be continuous for 12 months and determined to be permanent, after which time the benefit is payable. Only one percentage, the largest, will be paid for multiple losses to the same limb due to any one accident. No more than 100% will be paid for all losses due to any one accidental injury, except in the case of hemiplegia, paraplegia or quadriplegia, where the total amount paid will not exceed 200% (provided the benefit is paid while you are living).
Exposure and Disappearance	If a loss occurs due to unavoidable exposure to the elements, after a conveyance in which you were travelling made a forced landing, or was lost, wrecked, stranded or sank, a benefit will be payable for that loss. The amount payable will be determined in accordance with the covered loss list. If you disappear after a conveyance in which you were travelling made a forced landing, or was lost, wrecked, stranded or sank, a benefit for loss of life will be payable if your body is not found within 365 days after the incident occurred.
Waiver of Premium	If your Employee Life Insurance premium is waived because you are totally disabled, the premium for this benefit will also be waived. Accidental Death and Dismemberment Waiver of Premium ends if this plan terminates.
Non-Duplication of Expenses	Expenses which are eligible under this benefit and for which you are also eligible under any other benefit, policy, or plan providing similar coverage will be paid first under such other benefit, policy or plan. Any expenses not paid under any other coverage will then be considered under this benefit, subject to any stated maximum. The total combined amount of payments from all coverage combined will not exceed 100% of the eligible expenses incurred.
Additional benefits related to covered losses or accidental death
Rehabilitation	$10,000 maximum payment for reasonable and necessary expenses incurred within 3 years from the date of the loss listed above for a rehabilitation program in order to return to gainful employment.
Repatriation	$10,000 maximum payment for expenses to prepare and return your body to your residence if your death, which resulted directly from an accidental injury, occurs 150 kilometres or more from your residence.
Family Transportation	$1,500 per accident maximum payment for the hotel and travel expense incurred by a direct family member if you are confined to a hospital which is 150 kilometres or more from your residence. If travelling by a method of transportation not licensed to transport fare-paying passengers expenses are reimbursed at a rate of $0.20 per kilometre.
Spousal Occupational Training	$10,000 maximum payment for reasonable and necessary expenses incurred by your spouse within 3 years from the date of your loss listed above for an occupational training program to become qualified for employment for which he or she would not otherwise have sufficient qualifications.
Dependant Education	$5,000 or 5% of your Accidental Death and Dismemberment benefit whichever is less is the yearly maximum for a maximum of 4 years, for the payment of tuition for each child who is enrolled as a full-time student: in a school for higher learning above the secondary school level at the time of your death, or at the secondary school level, but who enrols as a full-time student in a school for higher learning within 365 days after your death if you die as a direct result of an accidental injury
Seat Belt Benefit	10% of your Accidental Death and Dismemberment benefit paid as an additional amount if you die as a direct result of an accidental injury sustained while driving or riding in an automobile, provided you were wearing your seat belt and it was properly fastened at the time of the accidental injury.
Day Care	$5,000 or 5% of your Accidental Death and Dismemberment benefit whichever is less is the yearly maximum for a maximum of 4 years, for the payment of day care expenses for each child under 13 years of age who is enrolled in a legally licensed day-care centre at the time of the accidental injury, or who becomes enrolled within 365 days from the date of your death, if you die as a direct result of an accidental injury.
Home Alteration and Vehicle Modification	$10,000 maximum payment for reasonable and necessary expenses incurred within 3 years of the accidental injury where you: suffer a loss of, or loss of use of, both feet or both legs, or become a hemiplegic, paraplegic, or quadriplegic and require the use of a wheelchair to be ambulatory The benefit covers: alterations to your home for the purpose of making it wheelchair accessible modifications to one motor vehicle for the purpose of making it wheelchair accessible
Claims must be submitted within 90 days of the date of injury or death. Necessary paperwork is available from your plan sponsor. Claims for Waiver of Premium must be submitted within 180 days of the end of the qualifying period. You have the right to designate and/or change a beneficiary, subject to governing law. The necessary forms are available from your Plan Administrator. You should review your beneficiary designation to be sure that it reflects your current intent.

Critical Illness

You may also wish to consider supplementing this coverage by purchasing: Optional Personal Critical Illness

Your Policy Contract number for Critical Illness benefits is G0000000.

Benefit Details	Your Plan's Coverage
Entitlement Criteria	Manulife Financial will apply the following criteria in determining your entitlement to Critical Illness Benefits: Manulife Financial receives medical evidence documenting your diagnosis of a covered Critical Illness condition; the diagnosis of any Critical Illness is made by a Physician, practicing medicine in Canada in a specialty relating to the applicable Critical Illness. At any time, Manulife Financial may require you to submit to a medical examination or evaluation by an examiner selected by Manulife Financial.
Primary	Benefit amount $xx,xxx The benefit is payable for the first covered condition diagnosis only and you must survive at least 30 days following the diagnosis of a covered condition in order to receive the benefit.
Non-Evidence Limit	$xx,xxx
Reduction and Termination Age	Your benefit amount reduces by 50% at age 65 and terminates at the earliest of your retirement, attainment of age 70, or benefit payout
Waiver of Premium	If you become Totally Disabled while insured and prior to age 65 and meet the Premium Entitlement Criteria, your Critical Illness Insurance will continue without payment of premium as long as you remain Totally Disabled and otherwise eligible up to the Termination Age.
Conversion	If you are under age 65 and your group benefits terminate, you may be eligible to convert the Critical Illness Insurance to a Personal Critical Illness policy without needing to supply medical evidence. You must apply for the coverage within 31 days of the termination of your Critical Illness Insurance.
Exclusions	No benefits are payable for any Critical Illness directly or indirectly related to: any specific exclusions for a given condition as set out in the Covered Critical Illness Conditions definitions any specific exclusions for a given condition as set out in the Covered Critical Illness Conditions definitions (available from the Forms and Brochures section of the Plan Member Secure Site) self-inflicted injuries or illnesses abuse of addictive substances, including drugs and alcohol war, insurrection, the hostile actions of any armed forces or participation in a riot or civil commotion the committing of or the attempt to commit an assault or criminal offence injuries sustained while operating a motor vehicle, either while under the influence of any intoxicant or if the insured's blood contained more than 80 milligrams of alcohol per 100 milliliters of blood at the time of the injury taking a poisonous substance or inhaling toxic gases or fumes A pre-existing medical conditions exclusion applies to coverage that is provided without completion of a detailed medical questionnaire. If you are diagnosed with a condition for which you have exhibited signs or symptoms, received or should have received medical treatment, consulted a physician, or been prescribed medication during the 24 months prior to the effective date of coverage, then during the first 24 months of coverage, no benefit is payable for a condition that is directly or indirectly related to such a pre-existing condition. Within the first 90 days of coverage no benefit will be paid for cancer or benign brain tumour if the insured exhibits or receives any of the following: a. signs or symptoms that lead to a diagnosis of cancer or benign brain tumour, regardless of the date when the diagnosis is made; or b. medical consultations, tests or any form of clinical evaluation, that lead to a diagnosis of cancer or benign brain tumour, regardless of when the diagnosis is made; or c. a diagnosis of cancer or benign brain tumour.

Additional coverage and services available for you to purchase

Your plan sponsor has also included options for you to consider purchasing to provide additional coverage for yourself and your family in addition to what is provided as part of your core coverage and services.

Optional Life Insurance

Benefit Details	Your Plan's Coverage
*For you as the employee*
Waiting Period	3 months
Amount	increments of $10,000 to a maximum of $100,000
Non-Evidence Limit	All amounts are subject to Evidence of Insurability.
Reduction and Termination Age	age 65 or retirement, whichever is earlier
Qualifying Period for Waiver of Premium	179 days
Waiver of Premium	If you become Totally Disabled while insured and prior to age 65 and meet the Premium Entitlement Criteria, your Life Insurance will continue without payment of premium as long as you remain Totally Disabled and otherwise eligible up to the Termination Age. Totally Disabled means a restriction or lack of ability due to an illness or injury which prevents you from performing the essential duties of: your own occupation, during the Qualifying Period and the 2 years immediately following the Qualifying Period any occupation for which you are qualified, or may reasonably become qualified by training, education or experience, after the 2 years specified above The availability of work will not be considered by Manulife Financial in assessing your disability. If you must hold a government permit or licence to perform the duties of your job, you will not be considered Totally Disabled solely because your permit or licence has been withdrawn or not renewed.
Conversion Privilege	If your Group Benefits terminate or reduce, you may be eligible to convert your Life Insurance to an individual policy, without medical evidence. Your application for the individual policy along with the first monthly premium must be received by Manulife Financial within 31 days of the termination or reduction of your Optional Employee Life Insurance. See the conversion option details in the Additional coverage and services section.
Exclusions	If death results from suicide any amount of Optional Life Insurance that has been in effect for less than one year will not be payable.
*For your spouse*
Waiting Period	3 months
Amount	increments of $10,000 to a maximum of $50,000
Non-Evidence Limit	All amounts are subject to Evidence of Insurability.
Termination Age	employee's age 65 or retirement, whichever is earlier
Waiver of Premium	If your Employee Life Insurance premium is waived because you are totally disabled, the premium for this benefit will also be waived as long as you remain Totally Disabled and otherwise eligible up to the employee's age 65.
Conversion Privilege	If your spouse's Optional Life insurance terminates, you may be eligible to convert the terminated insurance to an individual policy, without medical evidence. Your spouse's application for the individual policy, along with the first monthly premium, must be received by Manulife Financial within 31 days of the termination date. See the conversion option details in the Additional coverage and services section.
Exclusions	If death results from suicide any amount of Optional Life Insurance that has been in effect for less than one year will not be payable.
You have the right to designate and/or change a beneficiary, subject to governing law. The necessary forms are available from your Plan Administrator. You should review your beneficiary designation to be sure that it reflects your current intent.

Optional Critical Illness

Benefit Details	Your Plan's Coverage
*For you as the plan member and for your spouse*
Entitlement Criteria	Manulife Financial will apply the following criteria in determining your entitlement to Critical Illness Benefits: Manulife Financial receives medical evidence documenting your diagnosis of a covered Critical Illness condition; the diagnosis of any Critical Illness is made by a Physician, practicing medicine in Canada in a specialty relating to the applicable Critical Illness. At any time, Manulife Financial may require you to submit to a medical examination or evaluation by an examiner selected by Manulife Financial.
Primary	Benefit amount $xx,xxx The benefit is payable for the first covered condition diagnosis only and you must survive at least 30 days following the diagnosis of a covered condition in order to receive the benefit.
Non-Evidence Limit	$xx,xxx
Reduction and Termination Age	Your benefit amount reduces by 50% at age 65 and terminates at the earliest of the plan member's retirement, attainment of age 70 (for either plan member or spouse), or benefit payout
Waiver of Premium	If you become Totally Disabled while insured and prior to age 65 and meet the Premium Entitlement Criteria, your Critical Illness Insurance will continue without payment of premium as long as you remain Totally Disabled and otherwise eligible up to the Termination Age.
Conversion	If you are under age 65 and your group benefits terminate, you may be eligible to convert the Critical Illness Insurance to a Personal Critical Illness policy without needing to supply medical evidence. You must apply for the coverage within 31 days of the termination of your Critical Illness Insurance.
Exclusions	No benefits are payable for any Critical Illness directly or indirectly related to: any specific exclusions for a given condition as set out in the Covered Critical Illness Conditions definitions Covered Critical Illness Conditions definitions (available from the Forms and Brochures section of the Plan Member Secure Site) self-inflicted injuries or illnesses abuse of addictive substances, including drugs and alcohol war, insurrection, the hostile actions of any armed forces or participation in a riot or civil commotion the committing of or the attempt to commit an assault or criminal offence injuries sustained while operating a motor vehicle, either while under the influence of any intoxicant or if the insured's blood contained more than 80 milligrams of alcohol per 100 milliliters of blood at the time of the injury taking a poisonous substance or inhaling toxic gases or fumes A pre-existing medical conditions exclusion applies to coverage that is provided without completion of a detailed medical questionnaire. If you are diagnosed with a condition for which you have exhibited signs or symptoms, received or should have received medical treatment, consulted a physician, or been prescribed medication during the 24 months prior to the effective date of coverage, then during the first 24 months of coverage, no benefit is payable for a condition that is directly or indirectly related to such a pre-existing condition. Within the first 90 days of coverage no benefit will be paid for cancer or benign brain tumour if the insured exhibits or receives any of the following: a. signs or symptoms that lead to a diagnosis of cancer or benign brain tumour, regardless of the date when the diagnosis is made; or b. medical consultations, tests or any form of clinical evaluation, that lead to a diagnosis of cancer or benign brain tumour, regardless of when the diagnosis is made; or c. a diagnosis of cancer or benign brain tumour.
*For your child or children*
Covering the conditions Primary Conditions Comprehensive Conditions	Benefit amount $xx,xxx Coverage terminates on the earlier of the plan member's death, retirement, attainment of age 70, or benefit payout.

Personal Benefits - Life Insurance^**

This is an individual policy available, at your own expense, to you as a member of this group and coverage remains with you if your group policy is terminated or you change employers.

Benefit Details	Your Plan's Coverage
*For you as the employee and for your spouse and your child or children*
Amount	Employee and spouse Units of $25,000 to a maximum of $500,000 Child $20,000 coverage for each dependant child, evidence of insurability is not required
Non-Evidence Limit for employee and/or spouse coverage	$1,000
Termination Age	Member and spouse coverage terminate at age 70 Child coverage terminates at age 21
Living Benefit for employee and spouse coverage	If after Personal Insurance coverage has been in force for two years, the insured person is diagnosed as being terminally ill (death expected within one year), the Living Benefit provides a one-time advance payment in an amount that is no more than 50% of the face amount of the Personal Life coverage, up to a maximum of $50,000. The Personal Life benefit amount for that person will be reduced by the amount of the Living Benefit amount paid. In cases where you the employee become terminally ill and a Living Benefit is paid to you, then all premiums in relation to any of your Personal Life coverage, including spouse and child, will be waived for up to 12 months.
Exclusions	A pre-existing medical conditions exclusion applies to coverage that is provided without completion of a detailed medical questionnaire. If you are diagnosed with a condition for which you have exhibited signs or symptoms, received or should have received medical treatment, consulted a physician, or been prescribed medication during the 24 months prior to the effective date of coverage, then during the first 24 months of coverage, no benefit is payable for a condition that is directly or indirectly related to a pre-existing condition. No benefit will be paid where the insured's death occurs either during or after the 24 month period following the effective date and results directly or indirectly from, or is in any manner or degree associated with or occasioned by suicide, attempted suicide or other self-inflicted injury which occurs or takes place during the same 24 month period.

^** Ask your plan administrator for a detailed brochure which includes an application.

Personal Benefits - Critical Illness^**

Additional financial protection for you and your family should a covered person become critically ill. This is an individual policy available, at your own expense, to you as a member of this group and coverage remains with you if your group policy is terminated or you change employers.

Benefit Details	Your Plan's Coverage
*For you as the employee, your spouse and child or children*
Primary	Employee and spouse Benefit amount: $5000 units of coverage with a $10,000 minimum up to a maximum of $150,000 Child $10,000 coverage for each dependant child, evidence of insurability is not required The benefit is payable for the first diagnosis only and the insured must survive at least 30 days following the diagnosis of a covered condition in order for you to receive the benefit.
Non-Evidence Limit for employee and/or spouse coverage	$1,000
Reduction and Termination Age	Member and spouse coverage reduces by 50% at age 65 and terminates at age 70. Child coverage terminates at age 21.
Exclusions	No benefits are payable for any Critical Illness directly or indirectly related to: any specific exclusions for a given condition as set out in the any specific exclusions for a given condition as set out in the Covered Critical Illness Conditions definitions any specific exclusions for a given condition as set out in the Covered Critical Illness Conditions definitions (available from the Forms and Brochures section of the Plan Member Secure Site) self-inflicted injuries or illnesses abuse of addictive substances, including drugs and alcohol war, insurrection, the hostile actions of any armed forces or participation in a riot or civil commotion the committing of or the attempt to commit an assault or criminal offence injuries sustained while operating a motor vehicle, either while under the influence of any intoxicant or if the insured's blood contained more than 80 milligrams of alcohol per 100 milliliters of blood at the time of the injury taking a poisonous substance or inhaling toxic gases or fumes A pre-existing medical conditions exclusion applies to coverage that is provided without completion of a detailed medical questionnaire. If you are diagnosed with a condition for which you have exhibited signs or symptoms, received or should have received medical treatment, consulted a physician, or been prescribed medication during the 24 months prior to the effective date of coverage, then during the first 24 months of coverage, no benefit is payable for a condition that is directly or indirectly related to such a pre-existing condition. Within the first 90 days of coverage no benefit will be paid for cancer or benign brain tumour if the insured exhibits or receives any of the following: a. signs or symptoms that lead to a diagnosis of cancer or benign brain tumour, regardless of the date when the diagnosis is made; or b. medical consultations, tests or any form of clinical evaluation, that lead to a diagnosis of cancer or benign brain tumour, regardless of when the diagnosis is made; or c. a diagnosis of cancer or benign brain tumour. For child coverage there is an exclusion whereby if a Child is born and diagnosed with a Condition within the first ten months of any application for Child Coverage, no benefit shall be payable for such Condition.

^** Ask your plan administrator for a detailed brochure which includes an application.

Individual plan options available to purchase if you are leaving plan

When your group coverage ends, your relationship with Manulife doesn't have to stop there. You have the option to purchase your own personal life, health and dental plans.

Conversion Option

Some core coverage benefits (Life, Optional Life, Critical Illness, Optional Critical Illness) give you the option to purchase individual coverage when your group benefits terminate or reduce, without needing to provide medical evidence. Your application for the individual policy along with the first monthly premium must be received by Manulife Financial within 31 days of the termination or reduction of your coverage. Other specific conditions for coverage may be noted in each benefit information section of this document.

For more information on the conversion privilege, please see your Plan Administrator. Provincial differences may exist.

FollowMe^TM Health


The FollowMe Health plan is specially designed for those whose group health coverage has recently or will soon come to an end. FollowMe Health allows you to continue enjoying health and dental benefits without completion of a medical questionnaire, so there's no need to worry about interruption of coverage for you or your loved ones. With four different plans and levels of coverage to choose from, you're certain to find the FollowMe Health plan that meets your needs.
To find out more, request a brochure, get a quote, apply online or print an application, go to www.coverme.com or call 1-877-COVER ME® (1-877-268-3763)

Introduction
Dental
Extended Health Care Benefit
Health Care Spending Account (HCSA)
Taxable Spending Account (TSA)
Health for Life® - Resources to help you and your family maintain overall good health and wellness
Health Service Navigator®
Short-Term Disability
Long-Term Disability
Life Insurance
Survivor Benefit
Accidental Death and Dismemberment Insurance
Critical Illness
Optional Life Insurance
Optional Critical Illness
Personal Benefits - Life Insurance^**
Personal Benefits - Critical Illness^**
Conversion Option
FollowMe^TM Health

Contact Us

Please call the Manulife Financial Group Benefits phone number printed on your benefits card:

Phone: 1-800-265-9977

Web: www.manulife.com/groupbenefits

Benefits Booklet

The ABC Company (Signature Sample)

Group Policy Number: G0080450

Class: All Employees

Plan Member Booklet

A message from your plan sponsor

Core Coverage and Services

Additional coverage and services available for you to purchase

Individual plan options to purchase if you are leaving the plan

Your Plan

What you need to know about your plan

A message from your plan sponsor

Core Coverage and Services

Dental

Extended Health Care Benefit

EHC - Drugs

EHC - Vision

EHC - Health Care Professionals (Professional Services)

EHC - Medical Supplies and Services

EHC - Hospital

EHC - Medical and Non-Medical Travel Emergencies

Health Care Spending Account (HCSA)

Taxable Spending Account (TSA)

Health for Life® - Resources to help you and your family maintain overall good health and wellness

Resilience® Counselling Services

Health Service Navigator®

Short-Term Disability

Long-Term Disability

Rehabilitation Assistance

Vocational Plan

Disability Benefits During Rehabilitation

Life Insurance

Survivor Benefit

Accidental Death and Dismemberment Insurance

Critical Illness

Additional coverage and services available for you to purchase

Optional Life Insurance

Optional Critical Illness

Personal Benefits - Life Insurance**

Personal Benefits - Critical Illness**

Individual plan options available to purchase if you are leaving plan

Conversion Option

FollowMeTM Health

Definitions

Co-insurance

Co-payment

Dependant

Drugs

Earnings

Experimental or Investigational

Medical and Non Medical Travel Emergencies

Medically Necessary

Non-Evidence Limit

Out-Of-Pocket Maximum

Pyogenic Infection

Reasonable and Customary Charges

Table Of Contents

Contact Us

Plan Member
Booklet

Personal Benefits - Life Insurance^**

Personal Benefits - Critical Illness^**

FollowMe^TM Health